A decade across workforce development, nonprofit leadership, private sector HR, and consulting taught me one thing clearly: the symptoms that look like people problems almost always trace back to how the systems around them were built.
My work has included building an Employer Resource Network that increased employee retention by 80% for participating employers, designing and launching an organizational website recognized as best-in-class by the State of Michigan, and leading trauma-informed implementation adopted across five counties.
What sets my work apart is my understanding of how business works, the ability to listen well, ask the right questions, read across disconnected platforms simultaneously, pattern recognition, and not only seeing where problems began, but creating a clear strategy that works for your business and people. In my first five weeks working with one employer, a 27% benefits error rate surfaced across four systems that no one knew existed.
As a certified professional coach with a background in organizational psychology and trauma-informed leadership, the combination means seeing both the structural problem and the human dynamics reinforcing it, which is why the solutions hold.
Pivot Consulting & Design was founded for organizations that have tried to fix what isn't working. You've spent time and money on solutions that did not work long term. If you are navigating real complexity, and your people, systems, and communications are still not functioning as they should, this is where Pivot lives.
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